Conflict Management and Resolution
The training focus are:
Definition of what is conflict.
What happens in our brain during a conflict situation
The causes of conflict: Why do we fight and what do we fight about?
Different aggressors and moderators in conflict
Cognitive distortions and biases during conflict situations
How to effectively manage conflict
Communication and conflict resolution skills
Additional Details
Administrator - Mamabolo, Ms. Mamoshibudi Sara
Sub Category -
Audience - All staff members
Objectives - The training focus are: Definition of what is conflict. What happens in our brain during a conflict situation The causes of conflict: Why do we fight and what do we fight about? Different aggressors and moderators in conflict Cognitive distortions and biases during conflict situations How to effectively manage conflict Communication and conflict resolution skills
Course ID - 295569
Event ID - 1267934
Composite ID - 2955691267934
Total Duration - 2 Hour(s)
Course Owner - Mamabolo, Ms. Mamoshibudi Sara
Course Owner Email - shibu@sun.ac.za
Course Owner Phone - 0218084824